Contact information

We’re here to help you elevate your daily wellness ritual. Whether you have questions about our products, your order, or simply want guidance on choosing the right supplements, our team is ready to support you.


📩 Email Support

For all inquiries, please reach out to us at: info@aurelusa.com We aim to respond within 24–48 hours.


🛒 Order & Shipping Questions

If you’re contacting us about an existing order, please include:

  • Your full name

  • Order number

  • Email used at checkout

  • Any relevant details (product, issue, etc.)

This helps us resolve your request faster.


💬 Product Guidance

Not sure which Aurel USA supplements fit your lifestyle? Our team can help you choose the right AM/PM ritual based on your goals — energy, clarity, sleep, recovery, or longevity.


📦 Returns & Exchanges

If you need assistance with a return or exchange, email us at info@aurelusa.com and our support team will guide you through the process.


🌐 Brand & Partnership Inquiries

For collaboration, wholesale, or partnership opportunities, please contact: info@aurelusa.com Subject line: Partnership Inquiry


Thank You for Choosing Aurel USA

Your wellness journey matters. We’re honored to be part of your daily ritual.